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Terms of Service

Last updated: December 8, 2024

1. Acceptance of Terms

By accessing or using Dead Drop ("Service"), operated by Dead Drop Inc. ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

Dead Drop is a customer relationship management (CRM) platform designed to help businesses manage their social media direct message conversations. The Service integrates with social media platforms including Instagram and Facebook to help users organize, track, and respond to customer inquiries and sales leads.

3. Account Registration

To use certain features of the Service, you must register for an account. When you register, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

4. Social Media Platform Integration

Our Service integrates with third-party social media platforms, including but not limited to Instagram and Facebook (collectively, "Platform Partners"). By connecting your social media accounts to Dead Drop, you:

  • Authorize us to access your account data as permitted by the Platform Partners
  • Agree to comply with each Platform Partner's terms of service
  • Acknowledge that Platform Partners may change their APIs or policies at any time
  • Understand that we are not responsible for actions taken by Platform Partners

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Send spam, unsolicited messages, or engage in abusive messaging practices
  • Impersonate any person or entity
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any systems or data
  • Use the Service for any illegal or unauthorized purpose
  • Violate any Platform Partner's terms of service or policies

6. Intellectual Property

The Service and its original content, features, and functionality are owned by Dead Drop Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without our prior written consent.

7. User Content

You retain ownership of any content you create or upload through the Service. By using the Service, you grant us a limited license to use, store, and process your content solely to provide and improve the Service. We do not claim ownership of your messages, contacts, or other data you manage through Dead Drop.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information. By using the Service, you consent to the collection and use of information as described in our Privacy Policy.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEAD DROP INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

11. Indemnification

You agree to indemnify and hold harmless Dead Drop Inc. and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising out of or related to your use of the Service or violation of these Terms.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease. You may also delete your account at any time through the Service settings.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts of Delaware.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Dead Drop Inc.

Email: legal@dead-drop.ai

Website: https://dead-drop.ai